Delivery and Shipping Policy for GSTIC Pack

Effective Date: 03 Oct 2023

Thank you for choosing GSTIC Pack as your preferred provider of products and services. We are committed to ensuring a smooth and efficient delivery process while complying with all relevant regulations in Saudi Arabia. Please take a moment to review our Delivery and Shipping Policy.

1. Delivery Timeframe:

All orders placed on our website will be processed within 1-2 business days.

Delivery times within Saudi Arabia typically range from 3 to 6 business days, depending on your location.

2. Delivery Area:

We offer delivery services throughout Saudi Arabia, including urban and rural areas.

3. Shipping Costs:

Shipping costs will be calculated at checkout based on the delivery address and the size and weight of your order.

We may offer free shipping promotions periodically, so please check our website for any ongoing offers.

4. Delivery Partners:

We collaborate with reputable delivery partners to ensure the safe and timely delivery of your orders.

5. Tracking Orders:

Once your order has been shipped, you will receive an email confirmation containing a tracking number. You can use this number to monitor the progress of your delivery.

6. Delivery Attempts:

Our delivery partners will make reasonable attempts to deliver your order to the provided address. If unsuccessful, they will attempt redelivery or contact you to arrange an alternative delivery time.

7. Delivery Address:

Please ensure that you provide an accurate and complete delivery address during the checkout process. Any inaccuracies may result in delays or failed deliveries.

8. Delivery Receipt and Inspection:

Upon receiving your order, please inspect the package for any damage or discrepancies. If you notice any issues, please contact our customer service team within 48 hours.

9. Shipping Regulations and Compliance:

We comply with all applicable shipping regulations in Saudi Arabia. It is your responsibility to ensure that the products you order are allowed for import into Saudi Arabia.

10. Customs and Duties:

Some products may be subject to customs duties or taxes upon importation into Saudi Arabia. You are responsible for any additional charges levied by customs authorities.

11. Delays and Force Majeure:

While we make every effort to ensure timely deliveries, unforeseen circumstances such as extreme weather conditions or other force majeure events may lead to delays. We will keep you informed in such cases.

12. Returns and Refunds:

For information on returns and refunds, please refer to our Returns and Refunds Policy on our website.

13. Contact Information:

For any inquiries or assistance regarding your order or delivery, please contact our customer service team at info@gsticpack.com or 013084640.

14. Amendments to Policy:

We reserve the right to amend this Delivery and Shipping Policy as needed to comply with regulatory changes or improve our services. Any updates will be posted on our website.

By placing an order with GSTIC Pack, you agree to comply with the terms and conditions outlined in this Delivery and Shipping Policy.

Thank you for choosing us as your trusted provider, and we look forward to serving you with the highest level of service and quality.